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Intake Specialist

Corpus Christi, TX 78401

Posted: 05/29/23 Employment Type: Contract to Perm Job Category: Clerical Job Number: AG179560420 Pay Rate: $10-15 / hour

Job Description

Sterling Personnel, Inc is recruiting for an Intake Specialist for our client, a law firm, located in the Corpus Christi, TX area. This position will be responsible for greeting clients and assisting them with understanding their case situation. This is a full time, temp-to-hirposition with an expected schedule of Monday through Friday from 8:00AM – 5:00PM
The ideal candidate for this position is able to work in a fast-paced environment, is highly organized and detail oriented with knowledge of Legal Law.  
Intake Specialist Responsibilities:
  • Greeting current or potential clients in a helpful and professional manner. 
  • Answer incoming calls and collect client contact information, reasons for calling, and write down any legal questions they might have.   
  • Record client case details and listen carefully to their needs in order to determine how to best address their concerns. 
  • Distribute forms to clients ensuring accuracy and confirming signatures.
  • Set appointments and consult legal staff calendars for availability.
  • Performing clerical work, such as filing, copying, faxing, documenting, quality assurance and establishing best practices to ensure the department is running smoothly. 
  • Perform other duties as assigned. 
Intake Specialist Requirements: 
  • Knowledge in Legal Law
  • Strong written and verbal communication and interpersonal skills 
  • High level of professionalism, judgment, discretion, and decision making. 
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